Sunday, September 15, 2024

DOWC’s EV service contract includes charging hardware and installation


Electric vehicles are simpler than legacy combustion engine vehicles, and generally require less service. However, when a breakdown does occur, repair costs can be significant, so some buyers choose to purchase an extended warranty or service contract that offers coverage beyond that provided by the manufacturer’s warranty.

DOWC offers a service contract that’s designed specifically for EVs. The company’s eVSC product offers comprehensive inclusionary coverage of all major systems and components, including the driveline, drivetrain, EV components, gaskets, cooling systems, brakes, steering, suspension and more.

So far, that sounds like the sort of extended warranty package that you can buy for any new vehicle, whether it’s a cutting-edge EV or a vintage gas-burner. However, DOWC also offers protection for a very important EV accessory that ICE drivers don’t have: charging infrastructure.

One of the most popular benefits of driving electric is never having to go to a gas station, so the vast majority of EV buyers who have a dedicated parking spot for their vehicle are going to purchase and install a moe charging station. These are typically highly reliable, but defects and malfunctions—and sometimes, unexpected installation costs—do occur. DOWC offers the option of adding charging hardware and installation to its eVSC product.

DOWC customers have the option of adding an eVSC welcome package to their contract, which includes a Level 2 home charger and a credit towards professional charger installation (up to $750). This option offers some additional peace of mind, especially for first-time EV buyers, who may not wish to delve into the complexities of selecting and installing a home charger.

Source: DOWC



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